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Sign into your accountTips on Thanking Your Clients, Customers, and Contacts
September 11 2015
The expression of gratitude can lead to increased happiness. Gratitude has been shown to improve health, help to better handle adversity, increase enjoyment of positive experiences, and build strong relationships.
Have you ever made a big purchase, especially one that required a lot of help from a sales person, and received a note after? That experience sticks in your mind. A lot of large companies will send you loyalty points, or discounts after you purchase, but a less sales-oriented message is more memorable.
Saying thank you to your clients lets them know they are valued. Sending an authentic note makes you seem more approachable and stand out in the customer's memory. By writing a thank you after a sale or interaction, you give your customer a more valuable and memorable experience.
Here are 5 Five Minute Tips on Thanking Your Customers, Clients, and Contacts
1. Show you remember
A great way to express your gratitude is by sending a gift. You can go the usual route with wine, flowers, or a company pen, but to really make an impact with your thank you, refer to previous conversations.