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Sign into your accountThe Bank Rejected My E-signed Document! What Can I Do Now?
September 22 2011
Never fear – there are simple steps you can take to make sure your stodgy old bank gets with the program and accepts your e-signed document. After all, if you use an established service – such as GoPaperless eSignOnline, DocuSign, Instanet and DotLoop – you can rest assured that your electronic signature is absolutely legit.
We chatted with Mehrdad Alaei, CEO of GoPaperless, to get expert advice on how to deal with your behind-the-times bank if your e-signed document gets rejected.
1) Speak to the bank manager and get an explanation for why they rejected the document. An over-the-phone conversation can be effective, but there’s a lot to be said for in-person interaction. Remember to remain calm. Yes, you’re in the right, but getting frustrated certainly won’t further your cause.
2) Show them the FHA letter stating that e-signatures are accepted nationwide. You can see the FHA letter here.